Getting Started:

To make the most of your experience, here are a few steps to get started:

1. Download the App: If you haven’t already, you can download our app from Google Play.
2. Create Your Account: https://lolo.id/signup/?language=en
3. Explore and Customize: Once you’re in, take a few moments to explore our app and customize your settings to suit your preferences.
4. Get Help When Needed: If you ever have questions, concerns, need assistance or need to remove the account, our friendly support team is here to help. You can contact us via Phone: +371 29 001 001 or E-mail: [email protected]

Your Privacy Matters:

Your data is securely stored. You can review our Privacy Policy https://lolo.id/privacy-policy / to learn more about how we handle your information.

Application name:
Lolo Business

Deletion policy:

User Data:

1. What’s Kept: Usernames, email addresses, tel number.
2. Retention Period: As long as the user’s account is active.
3. Deletion Policy: Data is deleted when the user requests account deletion or after a defined period of inactivity (e.g., 12 months of no logins).
   
4. Usage Analytics:
   • What’s Kept: Anonymous usage statistics (e.g., number of logins, features used).
   • Retention Period: 12 months.
   • Deletion Policy: Data is automatically purged after 12 months.
5. Payment Information:
   • What’s Kept: Partial payment details, last 4 digits of credit card, transaction history.
   • Retention Period: Until the user decides to remove the payment method or unsubscribe from premium services.
   • Deletion Policy: Data is deleted upon user request.
6. Chat Messages:
   • What’s Kept: Chat messages between users.
   • Retention Period: Until the user deletes the messages or for 12 months, whichever comes first.
   • Deletion Policy: Users can delete their own messages, and messages are automatically deleted after 12 months.
7. Location Data:
   • What’s Kept: User location data when using location-based features.
   • Retention Period: Kept for the duration of the user’s session or as long as the user consents to location tracking.
   • Deletion Policy: Data is deleted immediately after the session or when the user revokes location tracking consent.
8. Support Tickets:
   • What’s Kept: Support ticket data (user inquiries, issues).
   • Retention Period: 12 months.
   • Deletion Policy: Data is automatically deleted after 12 months.
9. Cookies and Session Data:
   • What’s Kept: Session cookies and temporary data.
   • Retention Period: Until the user logs out or closes their browser.
   • Deletion Policy: Data is deleted upon session closure