Getting Started:
To make the most of your experience, here are a few steps to get started:
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Download the App:
If you haven’t already, you can download our app from Google Play.
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Create Your Account:
https://lolo.id/signup/?language=en
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Explore and Customize:
Once you’re in, take a few moments to explore our app and customize your settings to suit your preferences.
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Get Help When Needed:
If you ever have questions, concerns, need assistance or need to remove the account, our friendly support team is here to help. You can contact us via Phone: +371 29 001 001 or E-mail: [email protected]
Your Privacy Matters:
Your data is securely stored. You can review our Privacy Policy
https://lolo.id/privacy-policy
/ to learn more about how we handle your information.
Application name:
Lolo Business
Deletion policy:
User Data:
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What’s Kept:
Usernames, email addresses, tel number.
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Retention Period:
As long as the user’s account is active.
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Deletion Policy:
Data is deleted when the user requests account deletion or after a defined period of inactivity (e.g., 12 months of no logins).
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Usage Analytics:
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What’s Kept:
Anonymous usage statistics (e.g., number of logins, features used).
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Retention Period:
12 months.
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Deletion Policy:
Data is automatically purged after 12 months.
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Payment Information:
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What’s Kept:
Partial payment details, last 4 digits of credit card, transaction history.
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Retention Period:
Until the user decides to remove the payment method or unsubscribe from premium services.
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Deletion Policy:
Data is deleted upon user request.
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Chat Messages:
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What’s Kept:
Chat messages between users.
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Retention Period:
Until the user deletes the messages or for 12 months, whichever comes first.
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Deletion Policy:
Users can delete their own messages, and messages are automatically deleted after 12 months.
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Location Data:
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What’s Kept:
User location data when using location-based features.
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Retention Period:
Kept for the duration of the user’s session or as long as the user consents to location tracking.
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Deletion Policy:
Data is deleted immediately after the session or when the user revokes location tracking consent.
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Support Tickets:
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What’s Kept:
Support ticket data (user inquiries, issues).
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Retention Period:
12 months.
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Deletion Policy:
Data is automatically deleted after 12 months.
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Cookies and Session Data:
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What’s Kept:
Session cookies and temporary data.
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Retention Period:
Until the user logs out or closes their browser.
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Deletion Policy:
Data is deleted upon session closure